Accelerating ServiceNow Adoption with Nelem’s Service Starter 

Accelerating ServiceNow Adoption with Nelem’s Service Starter  Organizations often struggle with manual service request processes, relying on inefficient email-based communication. Nelem’s Service Starter provides a rapid onboarding solution for ServiceNow, enabling automation and structured handling of service requests within days.  The Challenge The client relied on a manual, email-driven process for service requests, leading to:  […]

Digital Transformation in Logistics & Transportation 

Digital Transformation in Logistics & Transportation  Our client, a major player in the Logistics and Transportation industry, faced persistent challenges in shipment coordination, dealing with disruptions such as delays, issues, and product damage during transit.  The Challenge The client’s reliance on outdated, paper-based processes and phone calls for coordination resulted in significant inefficiencies, including:  Shipment […]

Streamlining Workplace Services for a Global Biotechnology Leader

Streamlining Workplace Services for a Global Biotechnology Leader Client Overview Our client, a leading biotechnology company, operates multiple laboratories worldwide. Beyond standard IT services, they faced the challenge of efficiently managing workplace services such as lab access, equipment reservations, and visitor management across various global locations.  The Challenge Previously, the company relied on multiple disparate […]

Streamlining Security Clearance for Medical Optics Manufacturer

Streamlining Workplace Services for a Global Biotechnology Leader admin 11 lutego, 2025 Client Overview & Business Challenge The client, a leading manufacturer of optic medical devices and semiconductors, faced a complex and time-consuming process for managing security clearance documentation. Employees needed specific certifications to bypass airport security x-ray scanners when carrying prototype devices, as exposure […]