Get more
out of ServiceNow!

We are a team dedicated to ServiceNow expertise.
Our goal is to apply platform capabilities to transform your business.

Get more out
of ServiceNow!

We are a team dedicated to ServiceNow expertise. Our goal is to apply platform capabilities to transform your business.

GBS

GBS

HRSD

HRSD

ITOM

ITOM

ITSM

ITSM

Integrations

Integrations

Service Portal

Service Portal

Business Apps

Business Apps

We are an IT Services company
specialising in ServiceNow.

We are an IT Services company specialising in ServiceNow.

We have been able to compile a core team of ServiceNow experts that have spent the last years of their careers working solely on ServiceNow.

We are strong believers in ServiceNow and the value it can provide. We are here to make sure that you get the most of that value.

Currently, we are a registered partner making
progress towards the specialist designation

Global
Average
CSAT

ServiceNow
Certifications

product lines with
deployments,

including ITSM,
ITOM, HR, Security

Global
Average
CSAT

ServiceNow
Certifiactions

product lines with
deployments,

including ITSM,
ITOM, HR, Security

Located for optimal service delivery

Our company is located in Poznań, Poland.
Our team is primarily based here as well. We also have resources located throughout Poland and Romania.​

Our location allows us to:

Offer direct support through
in person meetings

Deliver on-site workshops
whenever needed

Offer competitive pricing due
to our location in Central Europe

Forms of engagement

We pride ourselves in being able to act fast and deliver services in a flexible manner. Depending on your team competencies and formal requirements we deliver our services in the following ways:

Areas of specialization

GBS

We help our customers streamline global business services using the Now platform. Whether it’s through utilising ServiceNow’s product or utilising ServiceNow’s app engine, we are here to plan, advise and implement.

ITSM

We provide resilient IT services and create experiences that enhance team productivity. Quickly resolve issues and accelerate innovation.

ITOM

Achieve visibility into your IT environment, from on-premises to the cloud, and understand how your applications affect business services.

HRSD

Enhance productivity by providing employees with easy access to guidance in one centralized location. Reduce costs with streamlined case resolution.

Business Apps

A business application is software used by business users for business functions. Classify and inventory these applications, then analyze and evaluate them to determine appropriate actions.

Integrations

Rapidly connect modern systems with ServiceNow to boost productivity. Leverage AI to lower costs, reduce complexity, and mitigate risk while streamlining process automation across the enterprise.

Service Portal

We deliver mobile-friendly, self-service experiences to your customers and employees with an easy-to-use portal framework.

Case Studies

Testimonials

    Global Head of IT Digital Workplace

    Machinery Manufacturing, Germany

    The Experience was already exceptional with the Nelem Solutions team. They understood the scope and delivered within the timeline that was defined as part of the integration project. Overall a very good experience.

      Information Security Program Manager

      Industrial Machinery Manufacturing, Germany

      Our recent experience with Nelem has been outstanding. Their expertise and prompt support have significantly streamlined our workflow, leading to increased efficiency and satisfaction within our team.

        Solutions Manager

        Wholesale Building Materials, Switzerland

        Flexibility, and the eagerness of the guys in Nelem to achieve the best results in a professional manner.

          Senior Manager IT

          Systems & Processes, Electronics Manufacturing, Germany

          Very experienced consultants.

          Meet the Team

          Paweł Głogowski

          Operations Director

          Michał Logwiniuk

          Managing Director

          Maciej Napieralski

          Business Development Manager

          Paweł Głogowski

          Operations Director

          Michał Logwiniuk

          Managing Director

          Maciej Napieralski

          Business Development Manager

          Our Team

          Our Team

          We have been able to compile a core team of ServiceNow experts that have spent the last years of their careers working solely on ServiceNow. We are strong believers in ServiceNow and the value it can provide. We are here to make sure that you get the most of that value.